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Online Services

Engage Consult-this is our new online consultation service

From 1st October patients have been able to use our new service 24 hours a day to contact the Practice about medical or administrative queries. The new system is called Engage Consult and you can start using it by clicking here and completing your registration details 

Any queries received via engage consult before 11.00am on a surgery working day will be dealt with and responded to on the same day. Not all medical queries will require a GP appointment, however where an appointment is required a member of the Practice team will be in contact to arrange a phone call or face to face consultation.

We hope this new service will enable patients to get the help they require as quickly as possible. However this is a new service that we are piloting and we would therefore be grateful for your comments and feedback. Please email us


If you would like more information about this new service please click here


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Silver Springs Medical Practice

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours  you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

FLU Vaccines 2018-2019

 If you are 65 and over or have Diabetes, COPD, Stroke or Chronic heart disease you should have a flu vaccine. Flu appointments are still available. Please contact the surgery on 01424 432155 to make your flu vaccine appointment.

Extended Access Clinics

We now offer pre bookable appointments on a Thursday Evening and Saturday Morning. These clinics are held at High Glades Medical Centre.


We have wheelchair access to the practice and all consulting rooms are on the ground floor.  There is a toilet designed for disabled persons use.  If you have any needs that we are not currently catering for, please advise us. Reception is fitted with an induction loop for those with hearing difficulties.

Closed for training

We will be closed for training on 28.2.2019 from 12.30pm.If you need medical assistance please ring 0300 555252 or If you have a medical emergency please dial 999.

GP On line services

Save time – do it online!

GP Appointments are available on the day from 8.30am.

GP online services gives patients the option to book appointments, request repeat prescriptions and view their GP records, using their computer, tablet or smartphone rather than having to phone or visit their practice.

Online services complement the existing ways patients can access appointments, prescriptions and their records. Our practice already has the facility to offer online access to records and transactional services for our patients.

If you are not already registered for GP online services please let a member of the practice team know you would like to use this service.

 Your data, privacy and the law - GDPR

Privacy Notice

GDPR Leaflet - Silver Springs Medical Centre

(Site updated 07/05/2019)

Contact Details

Silver Springs Medical Practice

Contact Telephone

01424 432155
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website